1. Information We Collect

We collect both personal and non-personal information through various methods:

• Personal Data: Name, email address, phone number, company name, billing address, and any other data provided via forms or account registration.
• Account Data: Login credentials, user preferences, and service usage statistics.
• Technical Data: IP address, browser type, device information, pages visited, referral source, and interaction logs.
• Cookies and Trackers: See our Cookies Policy for details on tracking tools we use.

2. How We Use Your Information

• To create and manage user accounts or client profiles
• To provide and improve our services
• To process orders, invoices, and client requests
• To respond to inquiries and provide support
• To send service updates, announcements, or marketing communications (with your consent)
• To prevent fraud or misuse of our platform

3. Legal Basis for Processing

We process personal data on the following legal grounds:

• Consent provided by the user
• Performance of a contract (e.g., service agreements)
• Compliance with legal obligations under Austrian and EU law
• Legitimate interests (e.g., improving service quality, ensuring IT security)

4. Data Sharing

We do not sell your data. However, we may share information with trusted third-party service providers who help us operate our business, including:

• Hosting and cloud infrastructure providers
• Payment processors and financial institutions
• Analytics and marketing service providers
• Regulatory bodies or law enforcement when legally required

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by law. Backup and archival copies may be stored longer for compliance and legal obligations.

6. Your Rights Under GDPR

As a data subject, you have the right to:

• Access a copy of the personal data we hold about you
• Request correction of inaccurate or outdated data
• Withdraw your consent at any time (where applicable)
• Request deletion of your personal data
• Object to data processing for marketing purposes
• File a complaint with the Austrian Data Protection Authority (www.dsb.gv.at)

7. Cookies Policy

We use cookies and similar tracking technologies to analyze traffic, remember user preferences, and enhance your experience. By using our website, you consent to our use of cookies unless browser settings are configured to reject them.

8. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure it is protected using lawful safeguards such as Standard Contractual Clauses or adequacy decisions.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be notified via our website. Please review this page periodically to stay informed about our privacy practices.